Services

RockSpot radar

24/7 Remote Monitoring - Mining

With our 24/7 remote data monitoring, performed through a growing worldwide network of highly qualified staff we stay close to our customers in every challenge they face. Our Monitoring Services include 24/7 monitoring rooms, reports and analysis.

RockSpot radar

Advanced Training - Mining

We provide our customers with a full range of advanced training services, performed by qualified professionals, ranging from basic to advanced levels. Our dedicated team of technical and support staff is committed to supporting you in every need you face and setting you up for success.

RockSpot radar

Technical Support - Mining

Slope stability monitoring requires focus, peace of mind and a hassle-free management, without concern for instrument reliability or lack of confidence on the collected data. Our integrated approach to monitoring allows our customers to manage their sensors and instruments through a single provider and to rely on our 24/7 network of certified Technical Support Partners in 15 regions worldwide.

Customer Care Packages

Customer Care Packages - Geo

IDS GeoRadar Customer Care Packages (CCPs) ensure you achieve maximum value from your investment. When you buy a CCP, you immediately start to benefit from instant access to our global network of professional support and service teams while you work.

Customer Support Request Form

Fill in this form to request technical hardware and software assistance from our GEO Business Unit Customer Care Department.
Fill in this form to request technical hardware and software assistance from our GEO Business Unit Customer Care Department.

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myWorld offers customers and partners a wide range of services, information and training material
myWorld offers customers and partners a wide range of services, information and training material